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Customer Service

The Organized Parent's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed.

Shipping: We use U.S. Mail and UPS to handle our packages, and ship to the U.S. and Canada only. Standard orders are shipped within two business days. Two- to three-day and overnight orders that are received before 12 p.m. Eastern time are shipped the same day.

Returns: We want you to be happy with your purchase. If you decide the item you ordered just isn't right, you are welcome to return new, unused items for a full refund within 30 days of purchase. Returns of new, unused items after 30 days but before 90 days will be accepted for store credit. Please see shipping information on your packing slip or email us at customerservice@theorganizedparent.com.

Privacy policy: The Organized Parent is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to stephanie@theorganizedparent.com with "unsubscribe" as the subject line.The Organized Parent does not sell, trade or rent your personal information to others.

Contact Us: To contact us, please send an email to stephanie@theorganizedparent.com or call our offices at (248) 202-4068 between 9 a.m. and 5 p.m. eastern time.

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